Terms and Conditions

Terms and Conditions

Purchase contract

Storage –  We do not store the contract and it can no longer be accessed after the order process is completed. However, you can print the order details immediately after placing your order. You will also receive an order confirmation via email.

Contractual partner –  For orders placed via the Ascension Webshop Netherlands, the purchaser’s contractual partner is
Glass Materials and Training Ltd, a company registered under Cyprus law.

Conclusion of the contract –  After you have submitted your order, we will send you an email confirming receipt of your order and listing its details. This order confirmation does not constitute acceptance of your offer, but merely informs you that we have received your order. Unless otherwise agreed or stipulated, the contract is concluded upon handover or delivery of the goods.

Prices and validity of the offer –  The prices valid at the time of the order apply. The prices stated are gross prices including the applicable VAT. Monthly, set, or other offers are always valid while stocks of the respective offer last.

pay  

Payment is made in advance. Payment methods are:

• PayPal
• Bank transfer
• Instant banking

Liability for defects –  The customer must notify us in writing of any obvious defects immediately upon receipt, but no later than one day after receipt of the delivery.

Partial deliveries –  We are entitled to make and invoice partial deliveries if a contract for the delivery of multiple items has been concluded and, based on the circumstances identifiable at the time of contract conclusion, it is possible and reasonable for you to use the items individually in accordance with their intended purpose.
Our obligation to deliver ceases to apply if the ordered goods are not available for reasons that were unforeseeable for us at the time of contract conclusion, we ourselves were not supplied correctly and on time despite a proper congruent hedging transaction, and we are not responsible for the lack of availability and we have informed you of this immediately.

Choice of law –  The law of the Republic of Cyprus shall apply exclusively.

Place of jurisdiction –  The place of jurisdiction is Nicosia.

Shipping options

We will calculate shipping costs as follows:

In Germany

• For orders over €250 at web shop prices, shipping is FREE.
• For orders under €250, shipping costs are €5.40.
  Delivery time is between 3-5 days.

In the following  EU countries

Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden

• For orders over €250 at web shop prices, shipping is FREE.
• For orders under €250, shipping costs are €9.90.
  Delivery time is between 5-10 days.

 In the countries:

For Switzerland, England, and Liechtenstein, shipping costs are €25.00. Delivery time is between 5-10 days.

Shipments within Europe that are VAT-exempt will be shown reduced by the currently applicable VAT rate.
Import duties, taxes, and/or other fees that may be applicable in these countries are the responsibility of the customer.

For all other countries,  shipping and delivery costs will be requested and invoiced separately. Shipping will occur after receipt of payment.

Any orders missing in the mail will be replaced free of charge by Ascension Europe